Telephony Becomes Communication
Voice over IP means telephony over the Internet. Put simply, speech is broken down into data packets and transmitted over the Internet. The special thing about it is: Via this Internet connection not only language, so audio data can be transferred, but any kind of data. So you can use the same Internet connection both phone calls, as well as video conferencing, chat, share files or in general: Virtual work together. This is how telephony becomes communication.
Switching to VoIP does not just mean upgrading the phone system, it’s also a strategic investment. With the integration of voice and data, the connection between the phone and the screen is now possible. Use video conferencing and online meetings to meet partners and customers face-to-face. How to create a positive customer experience?
Accessible Every Where with VoIP
Telephoning will be as mobile as getting emails. No matter where you are: Log in with your personal access data on an IP telephone or via a soft client and you are already reachable via your usual landline number. And via a corresponding app, you can even be reached on your mobile phone via your landline number. So you will not miss a call.
Save Costs With VoIP
Did you know that VoIP makes up to 62% cheaper calls compared to ISDN? Reduce your costs with a lot of low call rates and flat rates for calls to home and abroad as well as mobile phones. And internal network telephony is completely free. So if your company with multiple locations is the same VoIP provider, then your employees call each other for free. You can get services from the best VoIP services provider.
VoIP Means Plug & Call
Connect your phone to the Internet and you’re ready to go. A user interface in the web browser allows you to easily manage and extend your VoIP telephone system – even across different locations. There you can easily configure the individual users, assign the telephone numbers, set up call groups and much more. VoIP phone systems are controlled through a web configuration interface, making it easier to manage. In addition, you can tailor the system even better to the telephony requirements and needs of your company.
Lower Call Costs
Use the services of a VoIP service provider to save a considerable amount of money on long distance or international calls. The telephone systems of multiple offices or corporate offices can be easily connected to each other for free calls.
Proprietary telephone systems cannot keep pace with rapid growth: with the increasing number of telephone lines or extensions, it is not uncommon for hardware to be upgraded at the cost. Sometimes even a completely new telephone system is required. Unlike a VoIP phone system, even with a standard computer, a large number of phone lines and extensions can be easily managed. If necessary, new phones are simply added.
Better Customer Service and Higher Productivity
By seamlessly integrating telecommunications into the computer network, developers can integrate telephony into data processing and enterprise applications. Required data is available faster. Outgoing calls are made directly and quickly via Microsoft Outlook – Caller numbers are simply called up and dialed via the address book.
More Extensive Selection of Standard Functions
Because VoIP phone systems are software-based, new features are easier to design, add or optimize. Many VoIP systems are already delivered with a large range of functions, such as an automatic answering system, voicemail, call waiting for function and much more.
Better Cost Control through Extensive Evaluation Options
In VoIP telephony, the connection data of incoming and outgoing calls are stored in a database on the server. This allows call costs and call volumes to be analyzed in detail.
Status monitoring of proprietary systems is often only possible with expensive, manufacturer-specific system telephones. But even with this hardware, the status cannot always be clearly and clearly established. VoIP systems allow you to specify which users are allowed to control the status of the phone system – easily with the help of a graphical overview via the web browser.